Shipping & Policies

All shipments are F.O.B. Portland, Maine. We will not assume any liability in connection with shipment nor constitute any carrier as our agent. All products must be inspected for damage upon receipt by the customer. If the shipment is signed for by the customer with no indication of damage, ClearH2O will not replace the product or issue a refund for damage. Any damage discovered must be indicated by signature on the BOL and communicated to us within twenty-four hours, with accompanying photos featuring damage, Lot# and case count for each of the cases damaged. We reserve the right to ship products in any order and to make partial shipments. We reserve the right to stop delivery of products in transit and to withhold shipments in whole or in part if you fail to make payment to us when due or otherwise fail to perform your obligations hereunder. All shipping dates are approximate only.

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